At Kootenai AI and Robotics, LLC, we respect your privacy and are committed to protecting the personal information you share with us. When you contact us, request an estimate, schedule a service, complete a form, opt in to receive text messages, or use our website, we may collect basic information such as your name, phone number, email address, service address, project details, appointment information, and communication preferences.
We use this information to respond to inquiries, provide estimates, schedule services, send appointment confirmations and reminders, provide service updates, communicate with customers, improve our services, and manage our business operations.
SMS/Text Message Communications
By providing your mobile phone number and opting in to receive text messages from Kootenai AI and Robotics, LLC you agree that we may send you text messages related to your inquiry, estimate, appointment, service updates, customer support, and related business communications. Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For assistance, you may reply HELP or contact Kootenai AI and Robotics, LLC directly.
Consent to receive text messages is not a condition of purchase.
Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our business, such as website hosting, payment processing, scheduling tools, customer relationship management systems, and customer communication platforms. These providers are expected to protect your information and use it only for the services they provide.
Mobile phone numbers, SMS opt-in data, and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Website Tracking
Our website may use cookies, analytics tools, or similar technologies to help us understand website traffic and improve the user experience. You may adjust your browser settings to limit or block cookies.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to provide services, communicate with customers, manage business records, comply with legal obligations, and support legitimate business operations.
Policy Updates
By using our website or providing your information to Kootenai AI and Robotics, LLC, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page.
Contact Us
For questions about this Privacy Policy, your personal information, or SMS communications, please contact Kootenai AI and Robotics, LLC directly.